F.A.Q

1. Can I add new custom fields under Requests, Quotes, Orders or Invoices?

aaaTranslate allows you to add all types of fields as suitable to your own operation.

2. Who are the project team member?

aaaTranslate assumes a translation order is typically handled by the following team members:

1. Account Manager (who handles customer’s relationship)

2. Project Manager (who handles project’s assignments)

3. Vendor Manager (who handles translators profiles)

4. DTP’er (who helps ensure perfect formatting)

5. Localization Engineer (who helps file preparation and technology)

6. Translators, revisers and proof-readers

3. How do you maintain the confidentiality of the content?

The documents you submit online are safe with us. aaaTranslate uses:

·        SSL (Secure Socket Layer) certificates,

·        Dedicated servers,

·        Vetted translators who signed NDA (non-disclosure agreements) with us.

·        We sign NDA with the client, if required.

4. What languages are supported?

We always recruit professional translators to work on our platform and our list of talented translators and language pairs grow every day. Below is a partial list of the languages we serve. For developers using our API, if there is any language that is not available, our vendor managers can secure the required translators and train them within one week or so.

5. What are the Machine Translation engines you integrate with?

aaaTranslate integrates with a select of 30+ MT, as listed below. However, the selection is based on a AI-driven quality mark of the MT for a specific pair of languages in a specific field.

Alexa Translations A.I. Amazon Translate Apertium Closed NMT CrossLang DeepL Pro Fair Trade Translation Globalese Globalese NMT 10.     Google AutoML 11.     Google Translate 12.     Human Science 13.     KantanMT 14.     Kodensha MT

15.     Microsoft Custom Translator 16.     Microsoft Translator / Microsoft Translator Hub 17.     Mirai Translator 18.     MoraviaMT 19.     NICT 20.     Omniscien Technologies 21.     PangeaMT 22.     PROMT 23.     Rozetta T-3MT 24.     Rozetta T-4OO 25.     SDL BeGlobal 26.     SDL Language Cloud

27.     Skrivanek 28.     Sunda MT 29.     Systran 30.     Systran PNMT 31.     Tauyou 32.     Tauyou Real-time 33.     Tilde MT 34.     Toshiba 35.     Ubiqus NMT 36.     Yandex

7. How are Orders received?

Orders are directly received from the following sources:

a.      Email

b.      Website page

c.      Portal

d.      Verbal or in person

e.      API

8. What type of subjects you cover?

aaaTranslate provides translation for:

1. Accounting & Finance

2. AdWords Campaigns

3. Certificates, Diplomas, Licenses and C.V.’s

4. Legal Documents / Contracts

5. General Business / Commerce

6. Games, and Video Games

7. E-learning

8. Internet / eCommerce

9. Marketing & Advertising Material

10. Private Correspondence / Letters